Job Description

Contract thru EOY 2027 - 100% REMOTE - Must Be able to Work Eastern Time Zone -

Microsoft Dynamics 365/Power Platform Administrator (80%) - Pay $65/hr - $75/hr

CBTS is seeking a Senior Software Engineer III to serve as a Power Platform Administrator / Engineer within the Digital Workplace Engineering team. This role is centered on administering and supporting a mature enterprise Microsoft Power Platform environment — approximately 75–80% administration and 20–25% development-related knowledge. The contractor will also support the bank's early-stage Microsoft Dynamics 365 implementation while continuing to manage the existing Power Platform environment. A key part of this role is enabling and governing citizen developers: advising, troubleshooting, and mentoring business users who build their own Power Apps and Power Automate solutions. Strong verbal communication and the ability to explain technical concepts to non-technical audiences are essential, as this is emphasized as heavily as technical skill for this opening.

Responsibilities:

• Administer and support a mature, enterprise-scale Microsoft Power Platform environment (80% of the Role), including environment management, governance, security, DLP policies, connectors, and lifecycle management.
• Provide hands-on support and troubleshooting for Power Apps (Canvas Apps and Model-Driven Apps) and Power Automate solutions built by citizen developers and internal teams.
• Support the organization's ongoing Microsoft Dynamics 365 implementation while maintaining the broader Power Platform environment.
• Advise, troubleshoot with, and provide recommendations to citizen developers, balancing enablement with appropriate governance.
• Mentor and coach less experienced users and developers on Power Platform best practices, without necessarily building applications directly.
• Diagnose and resolve issues with Power Apps and Power Automate flows that have stopped working or are behaving unexpectedly.
• Communicate technical concepts, governance requirements, and troubleshooting guidance clearly to non-technical stakeholders.
• Collaborate with the broader CTO organization and Digital Workplace Engineering team to maintain platform health and adoption.

Requirements:

• Approximately 5–10 years of relevant experience, with enterprise Microsoft Power Platform administration as the core of that experience — not simply one of many Microsoft technologies listed on a resume.
• Proven experience administering a mature, enterprise-scale Power Platform environment, including governance, security, DLP policies, connectors, and lifecycle management.
• Hands-on experience with Power Apps, including both Canvas Apps and Model-Driven Apps, sufficient to troubleshoot and mentor others (primary application-building is not the main expectation of this role).
• Hands-on experience with Power Automate beyond basic flow creation.
• Experience administering or implementing Microsoft Dynamics 365.
• Demonstrated experience supporting or mentoring citizen developers, including balancing enablement with governance.
• Excellent verbal communication skills, including the ability to teach users, collaborate across teams, demonstrate patience, and explain technical concepts clearly to non-technical audiences. Hiring manager has indicated this is weighted as heavily as technical skill and wants this specifically screened for in interviews]
• Ability to work primarily within Eastern Time business hours.
• Local candidates preferred but not required; fully remote/virtual work is acceptable.

CBTS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws.

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